After their online order system crashed with the launch of the 25th anniversary US Silver Eagle sets, the mint is investing $100 Million to revamp the online order system.
Apparently the US Mint doesn't seem to think that the massive increase in demand for gold and silver is temporary.
The U.S. Mint’s new order management system under development, to be implemented in 2012, is being constructed under a maximum six-year contract with a British-based vendor, at a price tag as high as $100 million.
U.S. Mint officials are hoping the new e-commerce and order management solution system will eliminate order placement problems of the type customers encountered when attempting to place orders Oct. 27 online and by telephone for the 100,000 five-coin 2011 American Eagle 25th Anniversary Silver Coin sets. The sets sold out in less than five hours, with some customers reporting transactions that took hours to complete online and an inability to order by telephone.
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